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Shipping & Returns


About shipping

Orders may take from 12 to 24 hours to process. Once your order is processed you will receive email notification with shipment tracking number. All delivery standards begin when you receive this email. If order is placed after 4:00 PM CST on Friday or on the weekend, the earliest it will ship is Monday.

If you are unsatisfied with the received item, you can return them.

1. No returns on used items. Items must be unused and in original packaging for refund. Original box must not be defaced or altered in any way.

2. Return freight is the customer's responsibility.

3. You must contact us in 7 days after you receive your order if you want to return. We don't accept any returning for an order which has been received for over 2 weeks.

4. We only allow a complete refund for items that have problems caused by us. For other personal reasons, we will deduct the initial handle cost when we make the refund.

5. If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.

PLEASE NOTE:

1. If by any reason, the refund is under the reason of "Unlike", such as the size, color, the delivery cost will be deducted from the total product price.

2. We don't bear the shipping cost for sending you the exchange.

3. Exchanges or refunds need to be done after your package has been received by us. You will be notified via email to the address listed on your account once refund is finished.

4. Please allow up to 7 business days to complete your return or exchange.

Wish you a happy shopping experience!
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